As the head of 4RV Publishing I see messages and submissions from all kinds and types. Some submissions are well-written and acceptable; others aren't.
Most submitters follow the guidelines and work hard to have an acceptable submission; others have ideas of grandeur and believe their work is so wonderful that they don't have to follow the "rules."
Every rejected submission from us includes an evaluation to help the writer know some of the improvements needed, to help writers. A few thank us for our help, although thanks are not expected. We want to help, and a form rejection is no help.
However, in the past six months, two rejected submissions resulted in arguments from the submitters. I was called petty because we expected the submitter to follow the guidelines. He kept arguing about his "rights" to submit whatever and however he wanted because his novel would be so wonderful. The other person who threw an email temper tantrum actually used profanity because I didn't have the right to reject his work, I was being too picky. When I started searching to find out more about the second person, I discovered that he hadn't even bothered to follow the guidelines. He could have been rejected immediately without an editor evaluating his manuscript.
I can't believe the lack of good writing manners. I do not have to give a reason for rejecting anything. I pay the bills and take the risks, not the immature wanna-be-authors. 4RV is "nice" enough to help by sending an evaluation.
By the way, any editors or publishing houses out there who want more information about the two brats, just email me.
PS I would appreciate all who click on "tweet" below.